The Commercial Bank (CB) organization is seeking an entry-level, highly motivated individual who is capable of handling a wide variety of tasks directly impacting the client onboarding experience. The Implementation Solutions Analyst (ISA) will have global responsibility for onboarding support for CB clients. Helping our clients expand their business is a strategic opportunity for Commercial Banking and the initial onboarding experience sets the tone. The ISA will work directly with Onboarding Specialists and various operations teams to provide support to onboard the client’s business to the CB products and services.

Our team is seeking a highly motivated and creative problem solver who is willing to learn!! The goal of the ISA position is to offer the necessary tools to talented individuals who have a passion for delivering exceptional client experiences.

As an ISA you will learn crucial project management skills through senior project manager mentorship, explore innovative ideas for process improvements and discover the world of treasury and cash management globally.

The ISA position will enable you to be aligned to a seasoned Vice President Onboarding Specialist who will mentor you through support of large global mandates for our clients. Our clients are US based companies from various markets and industries that are looking to open accounts with JPMorgan internationally.

The ISA will be presented with fantastic venues to further expand and learn treasury as the ultimate goal of the position is to mold them overtime from analysts into associate project managers/onboarding specialists. The ISA will get the opportunity to learn commercial banking treasury from the ground up and will have the ability to explore creative ways to further support VP onboarding specialists on the below.

**Open to newly graduated or to be graduated individuals in 2023 (accepting Bachelor’s degrees of all backgrounds)**

Job Responsibilities:

• Prepare client engagement materials (e.g. project plans, meeting minutes, agendas) and create a shared master tracker for VP global mandates
• Update the implementation target dates and comments based on one-on-one meetings with VP International Onboarding Specialists
• Collaborate with the international coverage teams on behalf of the VP being supported to establish clear implementation details
• Begin learning and assisting VP’s with implementing core treasury products
• Explore creative/innovative ways to further enhance the VP project support process to optimize efficiencies
• Utilize creative problem solving and solid decision-making abilities to deliver business driven results

Senior Business Analyst
Estamos buscando un Senior Business Analyst talentoso y experimentado para unirse a nuestro equipo en la Ciudad de México.

Perfil Esperado

• 5 años de experiencia en el sector bancario.
• Análisis exhaustivo y detallado de los requerimientos para detectar ambigüedades tempranas.
• Elaboración de Diseño Funcional, detallando las consideraciones generales del proyecto y los insumos necesarios para su desarrollo final.
• Diseño formal de casos de uso, garantizando la claridad y detalle de los requisitos solicitados por el usuario.
• Definición conjunta con el equipo de ejecución de proyecto y usuarios de la solución a nivel funcional de los requerimientos.
• Colaboración en la generación de historias de usuario junto al Product Owner para garantizar un correcto entendimiento por parte del equipo Scrum.
• Aseguramiento del cumplimiento de criterios de aceptación en conjunto con el Product Owner y el equipo de pruebas.
• Excelente compresión de lectura.

Requisitos Indispensables para ser Considerado

• Experiencia en diseño de casos de uso y procesos.
• Habilidad en diagramación, modelado y prototipado.
• Conocimiento en el uso de repositorios de información.
• Familiaridad con metodologías de proyectos.

Requisitos Deseables

• Experiencia en sistemas bancarios.
• Conocimiento de metodologías ágiles, especialmente Scrum.
• Dominio de herramientas como Jira y Confluence.

Qué te ofrecemos

• Contrato en nómina desde el primer día
• Seguro médico para tu tranquilidad y bienestar
• Participación en proyectos desafiantes que fomentan el crecimiento profesional y la innovación
• Rango salarial competitivo: MXN 30,000 – MXN 40,000

¡Si cumples con estos requisitos y estás listo para un nuevo desafío, te invitamos a aplicar y unirte a nuestro equipo!

If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Incident Response Senior Analyst.

Department and Function Background

Operating within the Cybersecurity function and under the management of the Global Head of Cybersecurity Operations, the Global Cybersecurity Operations (GCO) team provides a coordinated suite of “Network Defence” related services and are responsible for the detection and response to information and cybersecurity threats across the global HSBC assets and estate.

The GCO team is split into five distinct sub-functions:

Critical to the success of GCO are its close partnerships with other Cybersecurity teams including Cyber Engineering, Service Reliability Engineering, Vulnerability Management and the wider HSBC businesses and functions.